I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. -Maya Angelou-
While the profession has modernised and the tuxedo has been replaced with a uniform of dress pants and polo shirts, discretion remains a key part of the job
The butler will prepare the house, set the fire, fetch newspapers, lie out clothes for family members, take children to school, prepare meals, organise maintenance of pools and tennis courts and take care of household administration, like bills and letters.
"I could sit here and rattle a hundred names off to you, but I think the important thing to note is that I wasn't sitting down having coffee with Mr Brad Pitt.
"I was in his presence doing a job and I think people forget ... that you're not standing there staring at somebody who's high profile or famous going ,can I have your autograph' because you're doing a job.
"In actual fact, your mind is that engaged in 'OK ... I'm about to serve afternoon tea, he's about to stand up, how do I engage with him, how do I address him'."
